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A service in the Marketplace

For: Everyone signed in to a company in comrce HubRequires: Nothing beyond a company accountScreenshots show sample data

A service page shows every partner that offers one Marketplace service, so you can compare them side by side. An example is the partners that connect Temu.

The page opens in its own tab when you select Find provider on a service tile. The tiles are in the Marketplace tab (Marketplace in the left sidebar). Visitors without an account can open it too, and comparing partners here costs nothing.

The service page "Temu", opened in its own tab of that name next to the Marketplace tab. At the top are the Temu logo, the title and the catalog description, beginning "Temu is a global e-commerce platform connecting consumers with millions of manufacturers and brands". Below is the same filter bar as in the Marketplace, here with the search field "Search partners". The highlighted heading "All partners" introduces three partner tiles, "eCommeleon", "netgeniaconnect" and "ZahlenGrafik", each with logo, short description and a "More information" button that opens the partner's page. At the top left, above the header, the Back button "Go back" returns to the Marketplace page you came from.The service page "Temu", opened in its own tab of that name next to the Marketplace tab. At the top are the Temu logo, the title and the catalog description, beginning "Temu is a global e-commerce platform connecting consumers with millions of manufacturers and brands". Below is the same filter bar as in the Marketplace, here with the search field "Search partners". The highlighted heading "All partners" introduces three partner tiles, "eCommeleon", "netgeniaconnect" and "ZahlenGrafik", each with logo, short description and a "More information" button that opens the partner's page. At the top left, above the header, the Back button "Go back" returns to the Marketplace page you came from.
A service page lists every partner that offers the service, under All partners.
What this screenshot shows
Screen
Marketplace
Highlighted
“All partners”: none. The header introduces the partner tiles.
Also visible
Service title Temu with its description; Filter bar with Search partners, All categories, Compatible with, Clear filters; Partner tiles: eCommeleon, netgeniaconnect, ZahlenGrafik, each with More information
Purpose
see who offers a service
RegionWhat it showsWhat you do there
TabA tab named after the service, next to the Marketplace tabSwitch back to the Marketplace or close the service
Back buttonAn arrow at the top left, above the headerReturn to the Marketplace page you came from
HeaderThe service icon, title and description–
Filter barSearch field (placeholder Search partners), All categories, Compatible with, Clear filtersNarrow the partners
All partnersOne tile per partner: logo, name, short description, More informationOpen a partner’s page

The filter bar works as in the Marketplace, but only on this service’s partners.

  1. Type a word into the search field, for example ERP. The page keeps partners whose name or short description contains every word you typed. When a word matches the service itself, its section or its tags, all partners stay.

    The service page "Temu" with ERP typed into the highlighted search field of the filter bar (screen reader label "Search marketplace"). Under "All partners" two tiles remain: "eCommeleon", whose short description mentions ERPs, and "ZahlenGrafik" with "ERP Systems Integration Specialist". "netgeniaconnect" is hidden, because its name and short description do not contain ERP. The "Clear filters" button at the right of the filter bar is active and empties the search again.The service page "Temu" with ERP typed into the highlighted search field of the filter bar (screen reader label "Search marketplace"). Under "All partners" two tiles remain: "eCommeleon", whose short description mentions ERPs, and "ZahlenGrafik" with "ERP Systems Integration Specialist". "netgeniaconnect" is hidden, because its name and short description do not contain ERP. The "Clear filters" button at the right of the filter bar is active and empties the search again.
    The search on a service page narrows the partners by name and short description.
    What this screenshot shows
    Screen
    Marketplace
    Highlighted
    “Search marketplace”: shows only partners whose name or short description contains every search word
    Also visible
    Partner tiles: eCommeleon, ZahlenGrafik; Clear filters enabled
    Purpose
    find a partner within a service
  2. Choose a category under All categories or tick tools under Compatible with. A partner must match the category and work with every ticked tool.

  3. Select Clear filters to show all partners again.

When no partner matches, the page reads No services or partners match your current filters..

The service page "Temu" filtered with "VentoryOne" in the "Compatible with" list. Under "All partners" no tile is left; instead a highlighted card reads "No services or partners match your current filters." because none of the three Temu partners is marked as compatible with VentoryOne. The "Clear filters" button in the filter bar is active and brings all three partners back.The service page "Temu" filtered with "VentoryOne" in the "Compatible with" list. Under "All partners" no tile is left; instead a highlighted card reads "No services or partners match your current filters." because none of the three Temu partners is marked as compatible with VentoryOne. The "Clear filters" button in the filter bar is active and brings all three partners back.
When no partner matches, the page says so. Clear filters shows every partner again.
What this screenshot shows
Screen
Marketplace
Highlighted
“No services or partners match your current filters.”: none. The message says the filters exclude every partner.
Also visible
Compatible with: VentoryOne selected; Clear filters enabled
Purpose
the empty result and how to recover

Filters you set in the Marketplace come along. Say you ticked Billbee under Compatible with before you selected Find provider. The service page then opens with Billbee ticked and shows only Billbee-compatible partners. Changing the filters here does not change the Marketplace tab.

Select More information on a partner’s tile. The partner’s page opens in its own tab, named after the partner. A partner’s page describes it.

The service page has a Back button, the filter bar and one button per partner. The controls people misread most often come first.

ControlWhat it doesWhy
Search field (Search marketplace)Keeps partners whose name or short description contains all typed words. Keeps all partners when the words match the service.Find a partner you heard of
Compatible withKeeps partners that work with every ticked toolMake sure the partner fits your tools
All categoriesKeeps partners of the chosen categoryCompare one kind of partner
Where
The top left of the service page, an arrow above the service’s icon.
What
Opens the Marketplace page you came from, with the filters it had. Without one, for example after opening a saved link, it opens the Marketplace catalog.
Why
Step back to where you were without searching again.
Where
On each partner tile under All partners.
What
Opens the partner’s page in a new comrce Hub tab named after the partner. If that tab is already open, comrce Hub switches to it.
Why
The tile shows only a short description. The partner’s page has the contact details and the full description.

Other controls on this page

ControlWhat it doesWhy
Clear filtersClears search, category and tools. It is greyed out when nothing is set.Show all partners again
TopicFact
Partner orderThe order comrce set
LinkThe service page has its own address, which includes your search and filters. A saved link opens the service again with them.
Unavailable serviceIf comrce hides or removes the service, a saved link shows This marketplace page is unavailable. A Marketplace link does not open
Without an accountVisitors who are not signed in see the same page. The Marketplace without an account

Open Marketplace in the left sidebar, find the service tile and select Find provider. A new tab named after the service lists every partner that offers it under All partners.

Can I contact all partners of a service at once?

Section titled “Can I contact all partners of a service at once?”

No. comrce Hub has no request form for a service. Open each partner’s page with More information. Contact the partner through the website, email address or phone number shown there.

Why does the service page show fewer partners than I expected?

Section titled “Why does the service page show fewer partners than I expected?”

The filters from the Marketplace tab came along when you opened the service. An example is a tool ticked under Compatible with. Select Clear filters on the service page to see every partner of the service.

What does the partner search on a service page look in?

Section titled “What does the partner search on a service page look in?”

The search field on a service page looks in each partner’s name and short description. When your words match the service title, description, tags or its section, all partners stay. Every word you type must match, ignoring upper and lower case.

Do filters on the service page change the Marketplace tab?

Section titled “Do filters on the service page change the Marketplace tab?”

No. The service page starts with a copy of the Marketplace filters. Changes you make on the service page stay there. The Marketplace tab keeps its own search and filters.

Why does the page say No services or partners match your current filters?

Section titled “Why does the page say No services or partners match your current filters?”

None of the service’s partners matches the search, the category or every ticked tool under Compatible with. Select Clear filters to remove all filters at once and show every partner again.

Yes. The service page has its own address in your browser. Opening it again shows the service with the search and filters you had set. Anyone you send the link to can open it, even without an account.

Section titled “Why does a saved service link show an error?”

A service link stops working when comrce hides or removes the service from the Marketplace. The page then shows This marketplace page is unavailable, with a Marketplace button. Select it and look for the service or a similar one.

SymptomWhat to check
The page reads No services or partners match your current filters.The search words and filters. Select Clear filters.
The page reads Could not load marketplace.Your connection. Select Try again below the message.
The page shows This marketplace page is unavailablecomrce hid or removed the service, or the link is incomplete. A Marketplace link does not open
A partner you know is missingA filter brought over from the Marketplace. Select Clear filters.