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Add a partner's service to your company

Find a partner in the Marketplace for a new sales channel, shipping or setup help. Then activate their partner app for your company. In comrce Hub, that is Install on the partner’s page.

You compare partners and contact them directly. Installing costs nothing in comrce Hub, creates no contract and does not notify the partner. Until your company installs a partner, comrce Hub refuses its app’s sign-in for everyone in your company.

Before you start

Section titled “Before you start”
You needWhere it lives
A company in comrce Hub, to installVisitors without an account can browse, but not install
Managing API connections to install or uninstall. By default only the owner has it.Your member tab, section Company profile
An agreement with the partnerYou make it with them directly. comrce Hub sends them nothing.

Steps

Section titled “Steps”

  1. Open the Marketplace. Select Marketplace in the left sidebar. The services are grouped in sections, such as marketplaces you can sell on. Browse the Marketplace explains the page.

    The Marketplace tab of comrce Hub. In the left sidebar the "Marketplace" item is highlighted. The page opens with the heading "comrce Marketplace", the line "Your central hub for e-commerce solutions." and an introduction naming Billbee, Replyco, VentoryOne and Amainvoice. Below is the filter bar with the search field (placeholder "Search services, partners, and tags"), "All categories", "Compatible with" and "Clear filters". The first section, "Marketplaces", starts with its description and the service tiles "Conrad", "Docmorris" and "Fressnapf", each with a description, the tag "marketplace" and a "Find provider" button.The Marketplace tab of comrce Hub. In the left sidebar the "Marketplace" item is highlighted. The page opens with the heading "comrce Marketplace", the line "Your central hub for e-commerce solutions." and an introduction naming Billbee, Replyco, VentoryOne and Amainvoice. Below is the filter bar with the search field (placeholder "Search services, partners, and tags"), "All categories", "Compatible with" and "Clear filters". The first section, "Marketplaces", starts with its description and the service tiles "Conrad", "Docmorris" and "Fressnapf", each with a description, the tag "marketplace" and a "Find provider" button.
    Marketplace in the sidebar opens the catalog of services and partners, grouped in sections.
    What this screenshot shows
    Screen
    Marketplace
    Highlighted
    “Marketplace”: opens the Marketplace tab
    Also visible
    Filter bar with search, category and compatible tools; The first section of service tiles
    Purpose
    start looking for a partner

  2. Narrow by category or by the tools you use. Choose a category under All categories. Tick your tools under Compatible with, for example Billbee. A partner must work with every tool you tick. Narrow by category or compatible tool has the details.

  3. Open the service and compare its partners. Select Find provider on a service tile. The service page lists every partner that offers it, and your filters come along. A service in the Marketplace covers the page.

    The service page "Temu", opened in its own tab of that name next to the Marketplace tab. At the top are the Temu logo, the title and the catalog description, beginning "Temu is a global e-commerce platform connecting consumers with millions of manufacturers and brands". Below is the same filter bar as in the Marketplace, here with the search field "Search partners". The highlighted heading "All partners" introduces three partner tiles, "eCommeleon", "netgeniaconnect" and "ZahlenGrafik", each with logo, short description and a "More information" button that opens the partner's page. At the top left, above the header, the Back button "Go back" returns to the Marketplace page you came from.The service page "Temu", opened in its own tab of that name next to the Marketplace tab. At the top are the Temu logo, the title and the catalog description, beginning "Temu is a global e-commerce platform connecting consumers with millions of manufacturers and brands". Below is the same filter bar as in the Marketplace, here with the search field "Search partners". The highlighted heading "All partners" introduces three partner tiles, "eCommeleon", "netgeniaconnect" and "ZahlenGrafik", each with logo, short description and a "More information" button that opens the partner's page. At the top left, above the header, the Back button "Go back" returns to the Marketplace page you came from.
    A service page lists every partner that offers the service, under All partners.
    What this screenshot shows
    Screen
    Marketplace
    Highlighted
    “All partners”: introduces the partners that offer the service
    Also visible
    Service title Temu with its description; Partner tiles, each with More information
    Purpose
    compare the partners for one service

  4. Open a partner’s page and contact them. Select More information on a partner tile. The page shows the partner’s website, email address and phone number. Contact a partner lists every way to reach them.

  5. Install the partner for your company. Select Install in the header of the partner’s page. There is no confirmation question. The button then reads Uninstall. Install a partner explains what changes.

    The partner page "netgeniaconnect", opened from the service page "Temu" in its own tab. The main card shows the logo and name, a website link with an external-link icon, "E-Mail" and "Contact phone" with the partner's address and number, and the highlighted "Install" button. Below a divider, "About" begins "netgeniaconnect is the marketplace interface from netgenia GmbH for Billbee merchants". On the right, "Everything important at a glance" lists the key facts, and three cards below are titled "Functions", "How it works" and "Why netgeniaconnect". At the top left, above the main card, the Back button "Go back" returns to the service page you came from.The partner page "netgeniaconnect", opened from the service page "Temu" in its own tab. The main card shows the logo and name, a website link with an external-link icon, "E-Mail" and "Contact phone" with the partner's address and number, and the highlighted "Install" button. Below a divider, "About" begins "netgeniaconnect is the marketplace interface from netgenia GmbH for Billbee merchants". On the right, "Everything important at a glance" lists the key facts, and three cards below are titled "Functions", "How it works" and "Why netgeniaconnect". At the top left, above the main card, the Back button "Go back" returns to the service page you came from.
    A partner's page shows how to reach them, what they offer and, with the right permission, Install.
    What this screenshot shows
    Screen
    Marketplace
    Highlighted
    “Install”: installs the partner for the whole company, without a confirmation
    Also visible
    Logo, name, website, email and phone; About and Important information cards
    Purpose
    read about a partner and install it

  6. Sign in to the partner’s app with comrce Hub. Start the sign-in in the app. comrce Hub opens Single Sign-On Request with every kind of data the app asks for. Check it and select Approve. Connect a tool to your account explains each data category.

    The "Single Sign-On Request" page of comrce Hub, below the top bar with "Sign Up" and the theme switch at the right. Under the heading it asks "Do you want to log in into Replyco as lena.hoffmann@example.com?". Below, under "This application is requesting:", seven boxes list what Replyco asks for: Identity, Profile, Email, Stay signed in, Organization, Tool permissions and Write external events, each with a one-line explanation. A legal notice links the Terms & Conditions and the Privacy Policy. At the bottom are two buttons; the "Approve" button on the left is highlighted, the red "Deny" button sits to its right. Approve signs you in to Replyco with the listed data.The "Single Sign-On Request" page of comrce Hub, below the top bar with "Sign Up" and the theme switch at the right. Under the heading it asks "Do you want to log in into Replyco as lena.hoffmann@example.com?". Below, under "This application is requesting:", seven boxes list what Replyco asks for: Identity, Profile, Email, Stay signed in, Organization, Tool permissions and Write external events, each with a one-line explanation. A legal notice links the Terms & Conditions and the Privacy Policy. At the bottom are two buttons; the "Approve" button on the left is highlighted, the red "Deny" button sits to its right. Approve signs you in to Replyco with the listed data.
    comrce Hub names the tool, your email and every kind of data the tool asks for before you approve.
    What this screenshot shows
    Screen
    Single Sign-On Request
    Highlighted
    “Approve”: approves the sign-in and returns you to the app
    Also visible
    The question naming the app and your email address; Every data category the app asks for; Deny button
    Purpose
    approve the partner app's sign-in with comrce Hub

What happens next

Section titled “What happens next”

The partner is installed for everyone in your company. Each colleague can now sign in to the app with comrce Hub and approves their own sign-in. Logs records Installed marketplace partner.

To check that it worked, close and reopen the Marketplace tab. The partner now appears in the section Installed at the top. If the app asks for Billing address, it receives your company’s invoice address.

Options

Section titled “Options”
ChoiceWhen to pick itEffect
InstallThe partner’s app signs in with comrce HubEveryone in your company can sign in to the app
Contact onlyThe partner offers a service without an app, such as setup helpNothing changes in comrce Hub. You agree everything with the partner.
UninstallYour company no longer works with the partnercomrce Hub refuses the app’s sign-in for everyone in your company. Data the partner holds stays with them.
Browse without an accountYou want to look before you sign upThe same catalog, without Install. See The Marketplace without an account.

Tips

Section titled “Tips”
  • Set the filters before you open a service. Your search, category and tools come along to the service page. So you only compare partners that fit.
  • Agree with your team before you uninstall a partner. A colleague who uses the partner’s app every day loses its comrce Hub sign-in the moment you confirm.

If something goes wrong

Section titled “If something goes wrong”
SymptomWhat to checkFix
The app says This application is not installed for your organization.Is the partner installed in the company you are working in?Install the partner, then sign in again
Install is missing on the partner’s pageYou lack Managing API connectionsAsk the company owner to install it, or to give you the permission
The partner is missing from InstalledThe section shows the state from when you opened the tabClose and reopen the Marketplace tab
The page reads No services or partners match your current filters.A partner must match the category and every ticked toolSelect Clear filters and narrow again
The app shows data of the wrong companyWhich company was selected when you approvedChange the company in comrce Hub and sign in to the app again
Section titled “Related”