Guides

Start here when you know what you want to get done, but not which screen does it. Each entry is a goal in your own words. It links to the guide or page section that gets you there.

Get started

• Set up your company in comrce Hub. Register your company, secure your sign-in and get ready for your team.
• Add your team and set who can do what. Invite colleagues with the right role and follow up until everyone is in.
• Set up comrce cloudprint and your first printer. Print from the cloud on your own printers through a Service Client on Windows.
• Join your team after an invitation. Accept the invitation with a new or your existing account and start in your colleague’s company.
• See what comrce offers before you sign up. Browse the whole Marketplace before you create an account.

Everyday work

• Leave comrce Hub and hand over your company. Hand your company to a colleague, then delete your account in the right order.
• Keep your company details and logo up to date. Correct your address and contact details and change the logo.
• Change or end a colleague’s access when their job changes. Deactivate, reactivate or remove someone when their job changes.
• Keep up with what’s new at comrce. Read announcements and updates from comrce in one feed.
• See what needs your attention. Spot requests and messages from your tools in the top bar.
• Check who changed what in your company. Find out who changed a setting, a role or a password, and when.
• Work for several companies with one login. Switch between your companies without signing out.
• Make someone else the owner of your company. Hand the owner role to another member in three steps.
• Change the email you sign in with. Sign in with your new email address from now on.
• Get a copy of your personal data. Download a ZIP file with everything comrce Hub stores about you.
• Change your language and how comrce Hub looks. Use comrce Hub in your language, light or dark.

Connect other systems

• Connect your tools and open them with one sign-in. Open Amainvoice, Billbee, Replyco and VentoryOne with your comrce Hub account.
• Find a partner for a new sales channel or setup help. Compare the partners for a service in the Marketplace and contact them.
• Add a partner’s service to your company. Install a partner so their app signs your team in with comrce Hub.
• Print Billbee invoices and labels automatically. Connect comrce cloudprint in Billbee so its documents print on your printer.
• Print only the shipping label, not the return label. For OTTO Market orders from Billbee, print page 1 and skip the return label on page 2.

Get better results

• Keep your team’s accounts safe. Get everyone on the authenticator app and watch the logs for warning signs.
• Give everyone exactly the access they need. Fine-tune each person’s permissions and tool access after the role preset.

Fix problems

• Get back into your account. Find the fix for a wrong password, a lock, a 2FA problem or an unconfirmed email.
• Fix an invitation that did not arrive or expired. Resend an invitation that got lost, or replace an expired one.
• Help a colleague who cannot open a tool. Turn a grey tool icon into one your colleague can open.
• Let comrce support look into your account. Give comrce support your service PIN and end their session afterwards.
• Reset a forgotten password. Get a reset link by email and choose a new password.
• Open a Marketplace link that does not work. Get from a broken Marketplace link back to the catalog.