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Connect your tools and open them with one sign-in

Open Amainvoice, Billbee, Replyco and VentoryOne from the comrce Hub sidebar. You sign in to them with your comrce Hub account. This is single sign-on (SSO), with no separate password for the tool.

Each tool opens in its own comrce Hub tab. You start the sign-in in the tool and approve it on a comrce Hub page. The approval page waits 10 minutes, and it applies to the company you are working in at that moment.

Before you start

Section titled “Before you start”
You needWhere it lives
A company in comrce HubTool icons appear only while you work in a company
The tool’s permissions to see and to open itYour member tab under AccountUsers. Owners always have them.
An account at the tool, if its vendor needs oneThe tool’s vendor decides
The tool set up by comrceAn icon that does not react belongs to a tool comrce has not set up

Opening tools in comrce Hub is free. The tools are billed by their vendors.

Steps

Section titled “Steps”

  1. Switch to the right company first. The approval and the company data the tool receives come from the company you are working in. Its name is under your email address at the top right. Work for several companies with one login shows how to change it.

  2. Open the tool from the sidebar. Select the tool’s icon at the top of the left sidebar. The tool opens in its own tab, and comrce Hub passes on your email address. Open a tool covers the tab and the icons.

    The comrce Hub workspace of Nordwind Handels GmbH for the owner, Lena Hoffmann. At the top of the left sidebar, four tool icons are stacked in color: Amainvoice, Billbee, Replyco and VentoryOne. The first icon, Amainvoice, is highlighted. Below a divider follow Dashboard, Marketplace and the Account menu. The Company tab is open on the right. Selecting a tool icon opens that tool in its own comrce Hub tab.The comrce Hub workspace of Nordwind Handels GmbH for the owner, Lena Hoffmann. At the top of the left sidebar, four tool icons are stacked in color: Amainvoice, Billbee, Replyco and VentoryOne. The first icon, Amainvoice, is highlighted. Below a divider follow Dashboard, Marketplace and the Account menu. The Company tab is open on the right. Selecting a tool icon opens that tool in its own comrce Hub tab.
    Every tool you may see has a color icon at the top of the sidebar. One click opens it.
    What this screenshot shows
    Screen
    Amainvoice
    Highlighted
    “Amainvoice”: opens Amainvoice in its own tab
    Also visible
    Four tool icons in colour; The Company tab open
    Purpose
    where your team opens the tools every day

  3. Start the sign-in with comrce Hub in the tool. The tool sends you to the comrce Hub page Single Sign-On Request. If you are signed out of comrce Hub, you sign in first, and the page follows by itself.

  4. Check the data and approve. The page names the tool and your email address. Under This application is requesting:, it lists every kind of data the tool asks for. Select Approve, and you are back in the tool, signed in. Connect a tool to your account explains each data category.

    The "Single Sign-On Request" page of comrce Hub, below the top bar with "Sign Up" and the theme switch at the right. Under the heading it asks "Do you want to log in into Replyco as lena.hoffmann@example.com?". Below, under "This application is requesting:", seven boxes list what Replyco asks for: Identity, Profile, Email, Stay signed in, Organization, Tool permissions and Write external events, each with a one-line explanation. A legal notice links the Terms & Conditions and the Privacy Policy. At the bottom are two buttons; the "Approve" button on the left is highlighted, the red "Deny" button sits to its right. Approve signs you in to Replyco with the listed data.The "Single Sign-On Request" page of comrce Hub, below the top bar with "Sign Up" and the theme switch at the right. Under the heading it asks "Do you want to log in into Replyco as lena.hoffmann@example.com?". Below, under "This application is requesting:", seven boxes list what Replyco asks for: Identity, Profile, Email, Stay signed in, Organization, Tool permissions and Write external events, each with a one-line explanation. A legal notice links the Terms & Conditions and the Privacy Policy. At the bottom are two buttons; the "Approve" button on the left is highlighted, the red "Deny" button sits to its right. Approve signs you in to Replyco with the listed data.
    comrce Hub names the tool, your email and every kind of data the tool asks for before you approve.
    What this screenshot shows
    Screen
    Single Sign-On Request
    Highlighted
    “Approve”: approves the sign-in and returns you to the tool
    Also visible
    The question naming Replyco and lena.hoffmann@example.com; Every data category the tool asks for; Deny button
    Purpose
    approve a tool's sign-in with comrce Hub

  5. Let your team open the tools (owner). On each colleague’s tab, the section Integrations has two switches per tool. Viewing shows the icon, and opening lets them use the tool. Select Save, and ask the colleague to reload comrce Hub. Tool access and single sign-on explains the switches.

    The section "Integrations" ("Third-party tools access and control") of Marco Weber's Permissions card, with one card per tool: Amainvoice, Billbee, Replyco and VentoryOne. Each card has five switches, for example "Viewing Billbee", "Enabling or disabling Billbee", "Opening Billbee" (on, highlighted), "Reading Billbee alerts" and "Reading Billbee dashboard". Viewing shows the tool's icon in the sidebar. Opening lets the member open the tool from it. Below follow the Cancel and Save buttons.The section "Integrations" ("Third-party tools access and control") of Marco Weber's Permissions card, with one card per tool: Amainvoice, Billbee, Replyco and VentoryOne. Each card has five switches, for example "Viewing Billbee", "Enabling or disabling Billbee", "Opening Billbee" (on, highlighted), "Reading Billbee alerts" and "Reading Billbee dashboard". Viewing shows the tool's icon in the sidebar. Opening lets the member open the tool from it. Below follow the Cancel and Save buttons.
    Tool access is set per tool. Seeing a tool and opening it are separate permissions.
    What this screenshot shows
    Screen
    User
    Highlighted
    “Opening Billbee”: lets the member open Billbee
    Also visible
    Four tool cards with their switches; Cancel and Save at the bottom
    Purpose
    decide who on the team may open each tool

  6. Each colleague signs in once. Every person starts the sign-in in the tool and approves it for themselves. Nobody can approve for someone else.

What happens next

Section titled “What happens next”

The tool links your account to comrce Hub. From then on, the sidebar icon opens the tool, and comrce Hub passes on your linked tool account. A notification from the tool can also open it directly.

To check that it worked, open AccountLogs. You find OIDC Consent approved and User linked to a tool with your email address. comrce Hub asks again each time the tool starts a new sign-in, because an approval is not a permanent setting.

Options

Section titled “Options”
ChoiceWhen to pick itEffect
ApproveThe tool, your email address and the data are what you expectYou are signed in, and the tool receives the listed data
DenyYou did not start this sign-in, or the data looks wrongThe tool receives a refusal and none of your data. You can start again any time.
Change the company, then sign in againYou work for several companiesThe tool receives the data of the company you changed to

If something goes wrong

Section titled “If something goes wrong”
SymptomWhat to checkFix
The page shows This sign-in request is invalid or has expired.More than 10 minutes passed, or you already answered in another browser tabStart the sign-in from the tool again
The page shows This account cannot use external SSO.You are signed in without a companySign in with your own account, choose a company and start again
The tool shows data of the wrong companyWhich company was selected when you approvedChange the company in comrce Hub and start the sign-in again
The tool’s icon is greyYou can see the tool but not open itSelect Request access in its tab. The owner gets your request by email.
The tool’s icon is missingAre you working in a company? Do you have the viewing switch?Ask the owner, then reload comrce Hub
A data box reads This request contains an unsupported data category and cannot be approved.The tool asks for a category comrce Hub does not allowContact the tool’s vendor
Section titled “Related”